Maslife is the only finance app that keeps you healthy and rewards you for it! With Maslife, you get much more than just a beautifully designed and highly functional full suite financial platform. Our system is designed from the ground up to build your financial responsibility and encourage you to look after your financial, mental, and physical wellbeing.
As part of a network of like-minded individuals, you will be rewarded as you practice mindful spending whilst achieving various wellbeing challenges to reach your full potential! Our unique program is specially designed to monitor your activities and create behavioral change by rewarding you for staying on track with your goals.
Powered by A.I technology, Maslife will generate tailored challenges specially for you, helping you to build and maintain healthy financial habits whilst nurturing your health and wellbeing. In addition, Maslife users can benefit from having multi-currency wallets, 0% fees on currency exchange, an exclusive bank card, virtual card plus so much more.
To open a Maslife account you need to be at least 18 years old and live in the UK full time, with the right to reside here.
Download the Maslife app, either from the App store or Play store.
Before you can begin making better financial decisions with Maslife, you’ll need one of the following:
Passport Driving license National ID card Biometric residency permit
Once the app is launched, we'll ask you for some information like your home address, the email and phone number you want to use with your account.
To open a current account, we perform electronic checks (run by third-party services) to verify your identity and comply with UK anti-money laundering regulations. These are not credit checks.
We accept most national driving licenses, ID documents and passports, however some older versions of documents may not be accepted.
If you’re having difficulty scanning your ID, please ensure that you are taking a clear photo on a flat surface, in a well-lit environment. You’ll also need to grant Maslife access to your camera (usually you’ll receive an in-app prompt, otherwise you can update your phone settings).
We offer the Maslife Virtual account to our customers who choose not to sign up to a Plus or Metal card subscription, but still want to be a part of the Maslife community, enjoy the Maslife features and use their account for transactions online (and its free!) Now you’re ready to begin managing your money better!
To find your account number and sort code, click on the profile icon on the top right-hand side of your home page, then click ‘personal information’. This will bring you to your Maslife account details page where you can see your account number, sort code and bank address.
You can view and download a statement of an individual transaction. From your homepage, scroll down to view your latest activity and click on a transaction. Here, you will see the option to download a statement. Simply click download and your statement will show.
To update your email address, please contact us via the in-app chatline.
To update your address, please contact us via the in-app chatline. You may need to provide proof of your new address
To update your phone number, please contact us via the in-app chatline.
To update your legal name, you'll need to provide us with some form of ID to verify the change. This can be something like a driver’s license or passport issued since your name change, or a marriage certificate or deed poll.
After you enter your phone number, click 'forgot password’ at the bottom of the page, follow the steps to reset. And you’ll be back in and budgeting as normal!
We are sorry to see you go! To close your account, you will need to make a request in writing by emailing [email protected].
Please note, there will be a two month notice period that will be imposed from the date of your monthly subscription renewal. This means that after you cancel, two further subscriptions payments will be taken out and you will have two months more usage until the account is completely closed and your subscription cancelled.
You can add money to your account by clicking ‘add money’, just below the balance on your homepage. You can either top up via a bank transfer or from a debit card. Enter in the amount you wish to top up and follow the prompts.
When you add money to your Maslife account it should arrive instantly. The minimum amount that you can top up your account is £10.00.
You’re now ready to use the best budgeting app!
We don’t accept cheque deposits at the moment.
Upon signing up, after you have chosen your subscription, if you have chosen a physical card option, your card will automatically be ordered and dispatched to your home address that you signed up with. Please allow up to 5-7 business days for your card to arrive.
The Maslife Virtual account provides you with a virtual representation of the Maslife debit card plus, a one-month trial of the wellbeing features.
Your virtual card can be used to make purchases online and in app. It will have everything a physical card has such as a 16-digit card number, an expiry date and CVV and you can use it to spend in any of the currencies that you hold with Maslife (GBP, EUR).
Your Maslife virtual card is on the MasterCard platform, meaning that it is accepted anywhere that MasterCard is accepted.
The Maslife Plus account grants you access to our full suite of financial features a select few of the wellbeing features and the stylish Maslife Plus an eco-friendly debit card.
You will also earn points and rewards for achieving your daily challenges and hitting your wellbeing goals. These points will then unlock a variety of offers and discounts at some of the leading healthy stores across the UK. The Maslife Plus account costs £4.90 per month.
Release stress and gain rewards with Maslife!
You can use your card to pay for anything with money from your Maslife account. The first time you use it, you'll need to pay by Chip and PIN, but after that you can use your card to make online and contactless payments as well.
If your card is lost or stolen, the first thing you should do is block transactions to prevent anyone from using it. You can then order a replacement card via the app. Settings > select card > replace your card.
You can lock your Maslife card by clicking on the ‘card’ icon at the bottom right-hand side of the homepage page. This suspends your card from being used until you have found it, in which case you can unlock your card and resume usage as normal.
You can change your PIN at the cash machine of any major high street bank (Barclays, HSBC, Lloyds, etc.) by choosing ‘PIN services’. Some alternative cash machines may also allow a pin change.
Your card will only stop working on the last day of the expiration month. For example, if your card says it expires 12/12, this means it will stop working on the 12th of December. You should receive your new card at least one week before the start of its expiration month. Contact our customer support for a replacement if you have not received your new card by its expiration date.
Refunds and pending payments will not be affected if your card is cancelled, lost, or expired.
To add your card to Apple Pay. Press the Apple pay button in the Maslife app and follow the instrcuctions.
How to remove my card from Apple Pay:
How to activate and use Google Pay:
How to remove your card from Google Pay:
Once your FaceID and TouchID biometrics are registered, you can choose how you want to log in to the app. If you don’t want to use FaceID , you’ll be able to use your 4-digit Passcode. For some actions, we will ask for an additional layer of security, which might be your FaceID, password or passcode.
You can transfer money into your Maslife account just like you would any other bank transfer. All you will need is your Maslife account number and sort code. This information can be found by clicking the profile icon on the top right hand-side of your homepage, then click ‘personal information’.
All you’ll need is the name of the person or company that you’re sending to, their account number and sort code. Simply click on ‘transfer’ from your homepage and follow the prompts.
There may be exceptional cases in which the transfer may take a little longer than usual to reach your beneficiary. Please double check that your transfer details match your beneficiary account details, your transfer currency matches your beneficiary account currency and that the funds have not been returned into your account.
If all matches and your beneficiary has still not received your transfer, then please contact our customer service centre via the in-app chat line.
Yes, you can send money instantly and easily to friends with a Maslife account. All you will need is their mobile number saved to your phone. Once you enable contact synchronization, they will then automatically appear in your beneficiary list.
Click on the transfer icon from your homepage, then search for your Maslife beneficiary that you would like to send money to.
You can use your card at any Mastercard ATM (you should be able to see the small Mastercard logo on it).
Max value of POS transaction per day: £10,000
Easily exchange currency between your GBP and EUR wallets in an instant and with zero fees! Simply click on the three dots just below you balance on the homepage, select ‘exchange money’ and follow the prompts.
We offer you a competitive exchange rate, with no transaction fees applied within the UK and EEA during the weekdays (over the weekend there will be a 1.5% surcharge fee).
Fees for using your card abroad: We do not add any fees for using your Maslife card abroad, these fees are passed through and set by Mastercard.
If you’re using your Maslife card to pay for goods or services in or from other countries, or to withdraw cash abroad, we recommend you opt to be charged in the local currency. This is because our Mastercard rate is generally far better than the conversion rate a merchant or ATM will charge. Remember, some ATMs charge an extra fee for using their machine.
There is a £20 fee for all international SWIFT transfers, and no fee for SEPA transfers.
Maslife’s simple budgeting tool allows you to set a budget each day. If you stick within your budget, you will be rewarded with points. More points = more rewards!
Once you select your budget, you won’t be able to change it for 24 hours. Your app will still allow you to go over your budget, but this means you will miss out on collecting any points for that 24- hour period.
On your homepage, you will see your 4 daily challenges - Meditation, Yoga, Steps and Budgeting. The answers you gave when you initially set your challenges, will determine the level of challenges that you are assigned.
As you complete your challenges each day, your progress bar at the top of your homepage will increase and as you become a pro, you will level up from beginner to intermediate through to advanced!
Click ‘show all’ in the challenges section on your homepage for a more detailed breakdown. Here you will be able to see how many points you will win for smashing each challenge. And, as you accumulate points, you will unlock prizes and rewards!
This is a great way to relax and improve mental health. As well as releasing stress and anxiety.
To invite friends using the Maslife mobile app: At the top of the Settings screen, tap Invite Friends. Select names from your contacts to send an invite, customise the message if you'd like, and tap Send.
You can also share your customised invite link on the Invite Friends screen by going to the top-right corner and tapping Share. You can copy-and-paste your invite link or share on Facebook, Instagram, or Twitter.
Don’t leave your friends behind!
There are different styles of yoga: Our yoga classes range from beginner level, to intermediate and advanced with the styles of Yin, Hatha and Vinyasa.
To mood tag your transactions and categorise them, click on an individual transaction from your transactions list. You will then see the option to set a category. There are 11 categories to choose from or, you can even add your own.
Maslife balances your financial, mental and physical well-being to help you achieve your full potential.
